Context
This work covered Power Apps Agent Builder, App Copilot, and real-time multiplayer collaboration for makers (people who build apps with low-code tools) creating enterprise applications with AI support.
Role & Scope
I led UX engineering for Power Apps Agent Builder from inception through public preview at Microsoft Ignite 2024 and into product-market fit. I also managed teams building App Copilot and multiplayer collaboration, and earlier led teams shipping Cards for Power Apps and AI Builder.
My scope included both direct technical leadership and engineering management across multiple product areas and partner teams.
Constraints
- Real-time collaboration had to stay robust and low-latency while multiple makers edited app experiences together.
- AI-assisted app authoring needed to feel reliable in day-to-day enterprise workflows, not only in demos.
- The product needed to support human-in-the-loop agent workflows, where people review and steer AI-generated outputs before they are accepted.
Key Decisions & Contributions
- I drove architecture patterns for collaboration and AI-assisted building around centralized error handling, optimistic updates (showing likely successful changes immediately), and smooth state transitions.
- I led Agent Builder as a dedicated product area from inception through launch, with continued iteration toward product-market fit.
- I supported App Copilot platform direction that enabled downstream use in Dynamics 365 Copilot for Sales.
Outcomes
- Power Apps Agent Builder grew into the largest source of Copilot agents created in Microsoft Copilot Studio.
- The App Copilot platform powered Dynamics 365 Copilot for Sales at over 500K monthly active users and became the fastest-growing feature in Power Apps.
- Cards for Power Apps shipped to public preview at the Microsoft Power Platform Conference.
- AI Builder shipped its first Bring Your Own Model integration, allowing enterprise customers to connect their own models.
Reflection
This phase reinforced that AI-assisted low-code experiences depend on operational fundamentals as much as generation quality. My continued focus is making collaboration and human-in-the-loop agent workflows feel both fast and dependable.
Professional contact
If this project work is relevant to your team, connect with me on LinkedIn.
LinkedIn